KCS Technology Department

Help Desk report for March, 2011

Posted on April 18, 2011 by collinsr

YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1913 2007/2008: 1922 2008/2009: 2538 2009/2010: 2891 2010/2011: 2934 Tags used .2, adobereader, afp, alumni, ARRA, backups, battery, bookmarks, cafeteria, calendar, camera, chrome, copier, dasl, datalink, dns, dropbox, dvd, easygradepro, emac, email, esber, excel, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, gallery, garageband, googledocs, googleforms, gradecard, graphics, helpdesk, […]

Alumni speaker for the University of Findlay College of Education

Posted on April 14, 2011 by collinsr

I had the privilege of addressing the soon-to-be graduates of the University of Findlay College of Education on April 13. It was a pleasure to speak, although it was tough for me to limit myself to 20 minutes. A copy of the speech and the audio from the speech will be posted to http://ryancollins.org/ as […]

Thunderbird Help Sheet now available

Posted on April 14, 2011 by collinsr

A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed. […]

Get technology alerts

Posted on March 16, 2011 by collinsr

When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system, […]

Help Desk report for February, 2011

Posted on March 9, 2011 by collinsr

YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1613 2007/2008: 1734 2008/2009: 2240 2009/2010: 2578 2010/2011: 2594 Tags used Adobe, afp, appleworks, ARRA, calendar, camera, cellphone, chrome, contacts, copier, dasl, datalink, dhcp, dropbox, emac, email, fax, filemanagement, filter, firefox, flash, gallery, googleapps, googledocs, googleforms, harddrive, hp2420, hp3005, hp4100, ibook, imac, imacg3, installation, interims, internet, inventory, ios, ipodtouch, […]

Technology Survey for students and households

Posted on March 4, 2011 by collinsr

In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will […]

Storm technology update

Posted on March 1, 2011 by collinsr

The snow on Friday wasn’t an issue with the KCS tech, however, the thunderstorms and lightening on Sunday night were. Here is a recap of what happened: Fiber connection to WOCO went down. This connection was pretty much down starting around midnight until 6:45am Monday morning. Because of this, the Kenton City Schools website was […]

Latest updates

Posted on January 7, 2009 by collinsr

The Internet Firewall/Web Filtering/SPAM Filtering machine has been moved to a faster machine to increase reliability. Since the move (three weeks ago) there has only been approximately 10 minutes total of downtime. I’ve written some software to keep track of downtime of the various servers in the district and Internet connectivity. You can see the […]

Of Bits and Bytes first issue now available

Posted on September 10, 2008 by collinsr

The first issue of what I will be offering as a monthly newsletter on educational technology issues is now available. Staff members will receive a paper copy in their mailbox, and everyone can download a copy here. If you are interested in writing an article or are doing engaging and innovative work in your classroom […]

New MyCatPage Coming

Posted on September 9, 2008 by collinsr

A new My Cat Page is coming this week. It organizes the links with icons plus text to make it easier for you to find the service you need. A screen shot is below: If you have any questions, please let me know. […]