Help Desk Report 29 Mar 2021 – 4 Apr 2021

The directions for Chromebook repairs for KHS and KMS are now available. Please let me know if there are any issues or concerns.
All Class Google Groups should be updated now, and old groups deleted. If you want to check your groups, you can go to http://groups.kentoncityschools.org and click on My Groups. If any of your class groups do not have you listed as an owner, let me know.
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will…
The process of printing and copying with the copiers is now changed. Staff will use the copier pin that was sent to their email, while students will use their student ID #. Students are limited to ~20 pages a week, which will probably need to be adjusted as the year progresses. To begin, you will…
I reconfigured Google Cloudprint this afternoon, it should work better now (I know the KMS was really struggling with it). Google Cloudprint allows you to print to the copiers and printers from Google Chrome. This works no matter where you are, so, for example, if you are away but would like to print something out…