Help Desk Report 29 Mar 2021 – 4 Apr 2021

Signing in to Google Drive and accessing your files Any files that you work with on your Mac will need to be stored in your Google Drive. Files that are not stored in Google Drive are in danger of being lost if something happens to your computer. Once you sign in to Google Drive, your…
Software updates LibreOffice 5.1.3 Handbrake 0.10.5 x86_64 GoogleChrome 48.0.2564.109 OracleJava8 1.8.73.02 Firefox 38.6.1 AdobeFlashPlayer 20.0.0.306 Help desk report helpdesk_in_depth-Feb-4-Feb-10
If you have an account with any of the WOCO services (StudentInformation, GradeBook, EMIS-R, etc.) you will receive an email to reset your password. There is a good chance that if you are a staff member at Kenton City Schools you will need to reset your password. The email looks like this: The link to…
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…
Helpdesk Report
Tech Department Notes The district is now 1:1 with devices in grades K-12. K-6 classrooms now have a computer for each student. There is still work to do on the logistics of using the technology. The department is in the process of purchasing Reflector licenses for the computers in the district that are used with…