Help Desk Report 26 Apr 2021 – 2 May 2021

I thought I would send out a quick refresher on the names of the most used software packages through WOCO. Since it is the start of the new year, it’s as good as time as any to reference the services by their correct names. DASL – Previously called DSL, no product has been called DASL for…
A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.
Google has released updates for Google Classroom. The updates include “question-driven discussions including debates and question-and-answer sessions. Teachers can now post a question, video, article or other content in Classroom, and ask students to answer the question or write a response. Teachers also have the option of allowing students to comment on each other’s responses.”…
Here is a list of upcoming classes being offered at Northwood. Click here to register. If you have any questions, let me know! WEDNESDAY CLASSES, 3:45PM TO 4:45PM: 1/24/18 Gmail tips & tricks Gmail can be used as a powerful organizer, this class will cover several tips and tricks that you can use with Gmail. 2/7/18…
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…