Help Desk Report 5 Apr 2021 – 11 Apr 2021

I get several requests a day to unblock a website. For those that do have an educational value I unblock them as soon as I can. Some have no educational value and do not get unblocked. Why are sites filtered? Congress passed the Child Online Protection Act, which became effective in April of 2000. To…
In the beginning, there was the Google Drive app. It ran on your laptop or desktop, syncing your Google Drive files to a folder. For personal Google accounts, the Google Drive app was replaced with Google Drive Backup & Sync while Google Drive File Stream was used for corporate and education accounts. Because Google is…
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
Signing in to Google Drive and accessing your files Any files that you work with on your Mac will need to be stored in your Google Drive. Files that are not stored in Google Drive are in danger of being lost if something happens to your computer. Once you sign in to Google Drive, your…
Application Updates and Installs Datalink Firefox Flash Libreoffice Google Chrome Help Desk Report