Help desk report 10/8/15 – 10/14/15

Helpdesk Report
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:
In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will…
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…