Help desk report for 15 Mar 2021 – 21 Mar 2021

The Moodle server for the 2017-2018 school year is now installed. To request a course, click on the Click here to request a course link from the main Moodle page available at moodle.kentoncityschools.org. Log in with your school username and password, and then complete the form to request the course. It will ask why the course is needed,…
In the beginning, there was the Google Drive app. It ran on your laptop or desktop, syncing your Google Drive files to a folder. For personal Google accounts, the Google Drive app was replaced with Google Drive Backup & Sync while Google Drive File Stream was used for corporate and education accounts. Because Google is…
The snow on Friday wasn’t an issue with the KCS tech, however, the thunderstorms and lightening on Sunday night were. Here is a recap of what happened: Fiber connection to WOCO went down. This connection was pretty much down starting around midnight until 6:45am Monday morning. Because of this, the Kenton City Schools website was…
There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…
Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…