Help desk report for 2/4 – 2/10
Software updates
- LibreOffice 5.1.3
- Handbrake 0.10.5 x86_64
- GoogleChrome 48.0.2564.109
- OracleJava8 1.8.73.02
- Firefox 38.6.1
- AdobeFlashPlayer 20.0.0.306
Help desk report
helpdesk_in_depth-Feb-4-Feb-10
helpdesk_in_depth-Feb-4-Feb-10
On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
I’m installed a piece of software simply called Online Grades. It allows a teacher to post their gradebook directly from Easy Grade Pro to the web. I’ll be adding a link for students off of their MyCatPage to log them automatically into Online Grades, so you do not have to worry about distributing the student’s…
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
Screencastify is offering free unlimited accounts to the staff! Directions are available on the Free Internet Services Info page. Staff, check out Internet Resources for even more resources!
With the increased usage of Moodle, our web server has been taking a pretty good hit in the performance department. To alleviate the stress on the server, I’ve installed the Varnish caching software in front of the webserver.
The snow on Friday wasn’t an issue with the KCS tech, however, the thunderstorms and lightening on Sunday night were. Here is a recap of what happened: Fiber connection to WOCO went down. This connection was pretty much down starting around midnight until 6:45am Monday morning. Because of this, the Kenton City Schools website was…