Helpdesk report for January 18, 2021 – January 24, 2021

By now, you’ve probably seen this message when you go to print: I’ve set up Papercut’s Mobility server to replace Google Cloudprint. What does that mean for you? It means, to print, you’ll now select kcs-copier from the list: You will have to sign in to Papercut Mobility Print the first time you use it….
This class will show you how to setup a blog for your classroom and allow your students to publish their work or comment on other published work. What you are looking at right now is a blog. A blog consists of posts, such as this one, or static pages, like the ESAL link at the…
Adobe offers Spark free to schools. What is Spark? It’s an online service that allows you to create graphics, webpages, or edit video, from any computer with a web browser. I used it to create the graphic above. All of the staff and students have accounts in Adobe Spark, and they can log in with…
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…
A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.