Help Desk Report 17 May 2021 – 23 May 2021

Software updates LibreOffice 5.1.3 Handbrake 0.10.5 x86_64 GoogleChrome 48.0.2564.109 OracleJava8 1.8.73.02 Firefox 38.6.1 AdobeFlashPlayer 20.0.0.306 Help desk report helpdesk_in_depth-Feb-4-Feb-10
Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will…
We have following classes coming up for WILD Wednesday: Using Blogs in your classroom – Nov. 9th This class will show you how to setup a blog for your classroom and allow your students to publish their work or comment on other published work. What you are looking at right now is a blog. A…
The process of printing and copying with the copiers is now changed. Staff will use the copier pin that was sent to their email, while students will use their student ID #. Students are limited to ~20 pages a week, which will probably need to be adjusted as the year progresses. To begin, you will…
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…