Help Desk Report 17 May 2021 – 23 May 2021

A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.
I’m installed a piece of software simply called Online Grades. It allows a teacher to post their gradebook directly from Easy Grade Pro to the web. I’ll be adding a link for students off of their MyCatPage to log them automatically into Online Grades, so you do not have to worry about distributing the student’s…
Helpdesk Report
Laptop and Desktop computers now use Google for logging in The new Macs will use your Kenton City Schools Google account for sign in. After the machine is turned on, you will be greeted with the Google log in screen. Use your complete email address and school password to sign in. Troubleshooting: The log in…
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk: