Helpdesk report for 1 Mar 2021 – 7 Mar 2021
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Template migration to the new Google Drive Template Gallery
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…
Google Meet videos from Eric Curts
Eric has put up a series of videos to help you get the most out of Google Meet. Google Hangouts Meet is an easy but powerful tool for video conferencing. With Meet you can connect with other people using any device including a PC, Mac, Chromebook, smart phone, or tablet. While in the video conference you can…
Switching to Google Drive File Stream
Here are the steps to switch to Google Drive File Stream. You will need to re-create any shortcuts you have made to your Dock or in the Finder windows to point to the new location in your Google Drive File Stream. Once completed, you will have the Google Drive icon on your Desktop. From there…
Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Shortening web addresses with go.kcs.me
A URL shortener is a service that takes a long web address and makes it shorter and easier to share. If you’ve every used or seen bit.ly or tinyurl.com, you’ve used an URL shortener. I had written an URL shortener several years ago, and remnants of it still exist under kcs.me. It worked ok, but…