Helpdesk report for 25 Jan 2021 – 31 Jan 2021

Help Desk Report
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1913 2007/2008: 1922 2008/2009: 2538 2009/2010: 2891 2010/2011: 2934 Tags used .2, adobereader, afp, alumni, ARRA, backups, battery, bookmarks, cafeteria, calendar, camera, chrome, copier, dasl, datalink, dns, dropbox, dvd, easygradepro, emac, email, esber, excel, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, gallery, garageband, googledocs, googleforms, gradecard, graphics, helpdesk,…
Powerwashing a Chromebook.
With the increased usage of Moodle, our web server has been taking a pretty good hit in the performance department. To alleviate the stress on the server, I’ve installed the Varnish caching software in front of the webserver.
January will be review month with WILD Wednesdays. I’ll be offering repeats of popular past sessions: January 4th – Learning Macintosh OS X January 11th – Using digital cameras and iPhoto January 18th – SPAM E-mail filtering January 25th – Using Blogs in your classroom