Helpdesk report for 25 Jan 2021 – 31 Jan 2021

As some of you have noticed, some sites that use Flash in Google Chrome have been asking you to download Adobe Flash. The reason is that the major browsers have begun to deprecate Flash because of security and performance issues. This will be a pain for students that use websites with Flash content. The students…
Adobe Shockwave to 12.1.9.160 Konica Bizhub Drivers for the color copiers for OS X 10.10 Google Drive to 1.24 Managed Software Update will automatically update the OS X machines at the login prompt, or you can follow the directions in this post to manually update.
Thank you for taking the time out of your busy day to complete the survey for me. I will be using these results along with a student survey to examine what is going well and help address issues in technology usage. In today’s world, a technically literate society is now a requirement. The personal computer…
On April 16th I was investigating issues with the Internet Gateway and decided to run the update and let it reboot. This procedure should have resulted in less than 5 minutes of downtime. But alas, this was not the case. A corruption of the config file caused the machine to not start back up. It…
Help Desk Report