Helpdesk report for 20 Sep, 2021 – 26 Sep, 2021
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?? Student ID #s and account status
Our student ID #s are either 5 digit or 9 digits. The student ID # is the best way to reference a student, whether when you are talking to the technology department, using the student in the various online services, or talking to other teachers and/or the office. However, there is a tendency to drop…
DASL hasn’t existed for years, and other definitions
I thought I would send out a quick refresher on the names of the most used software packages through WOCO. Since it is the start of the new year, it’s as good as time as any to reference the services by their correct names. DASL – Previously called DSL, no product has been called DASL for…
RAZ Kids, no sound on Chromebook.
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
How to powerwash a Chromebook
Powerwashing a Chromebook.