Helpdesk Report for 6 Sep, 2021 – 12 Sep, 2021

The process of printing and copying with the copiers is now changed. Staff will use the copier pin that was sent to their email, while students will use their student ID #. Students are limited to ~20 pages a week, which will probably need to be adjusted as the year progresses. To begin, you will…
With the increased usage of Moodle, our web server has been taking a pretty good hit in the performance department. To alleviate the stress on the server, I’ve installed the Varnish caching software in front of the webserver.
Help Desk Report
The first issue of what I will be offering as a monthly newsletter on educational technology issues is now available. Staff members will receive a paper copy in their mailbox, and everyone can download a copy here. If you are interested in writing an article or are doing engaging and innovative work in your classroom…
Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….