Help Desk Report 10 May 2021 – 16 May 2021
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Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Upcoming technology changes for the teachers of KCS
There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…
Increased security of school data on your smartphone
You may have noticed some additional restrictions on your smartphone regarding using your school Google account on your phone. A side effect of setting up Android apps on Chromebooks was the implementation of restrictions before you can use your school Google account on the phone. iPhone users The Google apps (Gmail, Google Calendar, Drive, etc.)…