Helpdesk Report 22 Feb 2021 – 28 Feb 2021

To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
I reconfigured Google Cloudprint this afternoon, it should work better now (I know the KMS was really struggling with it). Google Cloudprint allows you to print to the copiers and printers from Google Chrome. This works no matter where you are, so, for example, if you are away but would like to print something out…
I’ve started to collect the status pages for the various services used at Kenton City Schools. You can see all of the status pages, including Kenton City Schools’ technology status at the following address: https://go.kcs.me/status The page is also available on the technology department’s website at https://tech.kentoncityschools.org. This is another tool for you to use…
A URL shortener is a service that takes a long web address and makes it shorter and easier to share. If you’ve every used or seen bit.ly or tinyurl.com, you’ve used an URL shortener. I had written an URL shortener several years ago, and remnants of it still exist under kcs.me. It worked ok, but…