Helpdesk Report 22 Feb 2021 – 28 Feb 2021
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Help Desk Year in Review 2017
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Installing the new Cricut software on your Macbook
The new Cricut software can be installed on your Macbook without the administrator password. Download the application from Cricut and it will show a window to drag the Cricut application to Applications. This will not work. To install the application it needs to be put in your Applications folder, not the machine’s. Using the Go menu at…
? Printing reminder – print to kcs-copier
The printer/copier is kcs-copier There is only one printer that you need to worry about, kcs-copier. You can print to that copier and pick up your print job from any building in the district. You no longer have to select the destination copier, the printout will come from whichever copier you sign into with your…