Helpdesk report for 25 Jan 2021 – 31 Jan 2021

I’ve started to collect the status pages for the various services used at Kenton City Schools. You can see all of the status pages, including Kenton City Schools’ technology status at the following address: https://go.kcs.me/status The page is also available on the technology department’s website at https://tech.kentoncityschools.org. This is another tool for you to use…
Scholastic Enterprise (Reading Counts and Reading Inventory) is now ready for the 2015-2016 school year. Students have been promoted and put into your classes. After I imported the students for the year, I noticed that there are several students that were held back and are now in the wrong grad year. I will be going…
With the new copiers came new printer drivers, which are now being pushed out to machines. Macintosh desktops and laptops directions To verify you have the updates, run Managed Software Update. Managed Software Update will only work when you are on the school network, so for laptop users, you will not be able to complete…
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…
With the recent updates to the Mac systems, there has risen some compatibility issues with different versions of iPhoto and Photos (the replacement of iPhoto). This, coupled with the growing size of pictures is a good reason to switch to Google Photos. Google Photos gives you unlimited space online to store and manage your photos….
Application Updates and Installs Google Drive Adobe Flash Player Help Desk Report