Helpdesk report for 25 Jan 2021 – 31 Jan 2021

With the new copiers came new printer drivers, which are now being pushed out to machines. Macintosh desktops and laptops directions To verify you have the updates, run Managed Software Update. Managed Software Update will only work when you are on the school network, so for laptop users, you will not be able to complete…
I reconfigured Google Cloudprint this afternoon, it should work better now (I know the KMS was really struggling with it). Google Cloudprint allows you to print to the copiers and printers from Google Chrome. This works no matter where you are, so, for example, if you are away but would like to print something out…
The WILD Wednesday course for November 16th will be: How to use Atomic Learning Atomic Learning provides literally thousands of movie tutorials on using the software already on your machine, including Microsoft Word and PowerPoint. This course will show you how to access the tutorials and how you may use them in your classroom. About…
January will be review month with WILD Wednesdays. I’ll be offering repeats of popular past sessions: January 4th – Learning Macintosh OS X January 11th – Using digital cameras and iPhoto January 18th – SPAM E-mail filtering January 25th – Using Blogs in your classroom
The last update in Google Chrome has caused some issues with the desktops and print preview. When you go to print in chrome the preview will look like this. If you click print it will go thorough as normal. This is a flaw in chrome and they will hopefully issue a fix in the next few…
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021: