Help Desk Year in Review 2017
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
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Switching to Google Drive File Stream
Here are the steps to switch to Google Drive File Stream. You will need to re-create any shortcuts you have made to your Dock or in the Finder windows to point to the new location in your Google Drive File Stream. Once completed, you will have the Google Drive icon on your Desktop. From there…
Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
