KCS Tech

Help Desk Year in Review 2017

Bycollinsr January 11, 2018

Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:

KCS Tech

Thunderbird Help Sheet now available

Bycollinsr April 14, 2011

A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.

KCS Tech

Helpdesk report for 11 Jan 2021 – 17 Jan 2021

Bycollinsr January 19, 2021January 19, 2021

Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:

KCS Tech

Substitute teacher accounts

Bycollinsr November 4, 2015

I’ve created sub accounts for the teachers at Kenton City Schools. There are two accounts, one for computer access and one for Google access. This means teachers can share materials with their sub account in Google Drive, and the substitute teacher will be able to access them. The sub accounts also have access to GMail,…

KCS Tech

Upcoming technology changes for the teachers of KCS

Bycollinsr September 21, 2021September 21, 2021

There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…

KCS Tech

Help Desk report for February, 2011

Bycollinsr March 9, 2011

YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1613 2007/2008: 1734 2008/2009: 2240 2009/2010: 2578 2010/2011: 2594 Tags used Adobe, afp, appleworks, ARRA, calendar, camera, cellphone, chrome, contacts, copier, dasl, datalink, dhcp, dropbox, emac, email, fax, filemanagement, filter, firefox, flash, gallery, googleapps, googledocs, googleforms, harddrive, hp2420, hp3005, hp4100, ibook, imac, imacg3, installation, interims, internet, inventory, ios, ipodtouch,…

KCS Tech

Moodle is now installed for the 2017-2018 school year

Bycollinsr August 4, 2017

The Moodle server for the 2017-2018 school year is now installed. To request a course, click on the Click here to request a course link from the main Moodle page available at moodle.kentoncityschools.org. Log in with your school username and password, and then complete the form to request the course. It will ask why the course is needed,…

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