Help desk report for 8 Mar 2021 – 14 Mar 2021

The Moodle server for the 2017-2018 school year is now installed. To request a course, click on the Click here to request a course link from the main Moodle page available at moodle.kentoncityschools.org. Log in with your school username and password, and then complete the form to request the course. It will ask why the course is needed,…
I’ve update Chrome to version 44.0.2403.155 and Adobe Flash to version 18.0.0.232 in Managed Software Update for the Mac computers: The computer will automatically update if it is at the log in screen, but if you are using the computer you will have to press Update now to install the updates. To manually start the update, under the Go…
As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Over Spring Break I installed (re-purposed) the old mail and web server as squid caching servers for Hardin Central and Espy. By putting this hardware it place it will: Take the load of routing off of the file servers. Transparently cache data in the buildings. What this means is when a person visits a site,…