Help desk report for 2/4 – 2/10
Software updates
- LibreOffice 5.1.3
- Handbrake 0.10.5 x86_64
- GoogleChrome 48.0.2564.109
- OracleJava8 1.8.73.02
- Firefox 38.6.1
- AdobeFlashPlayer 20.0.0.306
Help desk report
helpdesk_in_depth-Feb-4-Feb-10
helpdesk_in_depth-Feb-4-Feb-10
Be sure to update any bookmarks you have for SAM, SRI, SRC, and SMI to the following. For students, the new link is http://sam.es.thekcs.net:55888/slms/studentaccess. For staff, the new link is http://sam.es.thekcs.net:55888/slms/educatoraccess.
I’ve update Chrome to version 44.0.2403.155 and Adobe Flash to version 18.0.0.232 in Managed Software Update for the Mac computers: The computer will automatically update if it is at the log in screen, but if you are using the computer you will have to press Update now to install the updates. To manually start the update, under the Go…
Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.