Help desk report for 2/4 – 2/10
Software updates
- LibreOffice 5.1.3
- Handbrake 0.10.5 x86_64
- GoogleChrome 48.0.2564.109
- OracleJava8 1.8.73.02
- Firefox 38.6.1
- AdobeFlashPlayer 20.0.0.306
Help desk report
helpdesk_in_depth-Feb-4-Feb-10
helpdesk_in_depth-Feb-4-Feb-10
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Google has added the ability to schedule the sending of emails. This feature allows you to schedule when emails are sent, letting you compose the emails now while you are thinking about it without worry about a notification being sent to the receiver until the email is actually sent. Why schedule? Work-life balance and mental…
On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
Tech Department Notes The district is now 1:1 with devices in grades K-12. K-6 classrooms now have a computer for each student. There is still work to do on the logistics of using the technology. The department is in the process of purchasing Reflector licenses for the computers in the district that are used with…
All Class Google Groups should be updated now, and old groups deleted. If you want to check your groups, you can go to http://groups.kentoncityschools.org and click on My Groups. If any of your class groups do not have you listed as an owner, let me know.