Help Desk Year in Review 2017
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
Help desk email address
The old email addresses you may be using for the help desk no longer work. The correct email address for the help desk is [email protected] can use it from any device, although we prefer it when the email comes from your school account so we can identify who you are. 🙂
Texting the Help Desk, Tech Alerts, and Using the Help Desk
Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….
Help Desk report for March, 2011
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1913 2007/2008: 1922 2008/2009: 2538 2009/2010: 2891 2010/2011: 2934 Tags used .2, adobereader, afp, alumni, ARRA, backups, battery, bookmarks, cafeteria, calendar, camera, chrome, copier, dasl, datalink, dns, dropbox, dvd, easygradepro, emac, email, esber, excel, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, gallery, garageband, googledocs, googleforms, gradecard, graphics, helpdesk,…
Help Desk report for February, 2011
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1613 2007/2008: 1734 2008/2009: 2240 2009/2010: 2578 2010/2011: 2594 Tags used Adobe, afp, appleworks, ARRA, calendar, camera, cellphone, chrome, contacts, copier, dasl, datalink, dhcp, dropbox, emac, email, fax, filemanagement, filter, firefox, flash, gallery, googleapps, googledocs, googleforms, harddrive, hp2420, hp3005, hp4100, ibook, imac, imacg3, installation, interims, internet, inventory, ios, ipodtouch,…