Help desk report: 10/1/15 – 10/7/15

On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
Adobe Shockwave to 12.1.9.160 Konica Bizhub Drivers for the color copiers for OS X 10.10 Google Drive to 1.24 Managed Software Update will automatically update the OS X machines at the login prompt, or you can follow the directions in this post to manually update.
As you may have seen, we’ve started converting machines older than 2006 into Google Chrome Browsers. These machines running Google Chrome are as fast as the Google Chromebooks, run Flash with sound, and are a great way to repurpose and use these older machines.