Help Desk Report for 23 Aug, 2021 – 29 Aug, 2021

Eric has put up a series of videos to help you get the most out of Google Meet. Google Hangouts Meet is an easy but powerful tool for video conferencing. With Meet you can connect with other people using any device including a PC, Mac, Chromebook, smart phone, or tablet. While in the video conference you can…
Google has added the ability to schedule the sending of emails. This feature allows you to schedule when emails are sent, letting you compose the emails now while you are thinking about it without worry about a notification being sent to the receiver until the email is actually sent. Why schedule? Work-life balance and mental…
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
I’ve update Chrome to version 44.0.2403.155 and Adobe Flash to version 18.0.0.232 in Managed Software Update for the Mac computers: The computer will automatically update if it is at the log in screen, but if you are using the computer you will have to press Update now to install the updates. To manually start the update, under the Go…