Help Desk Report 12 Apr 2021 – 18 Apr 2021
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Replacing iPhoto with Google Photos
Bycollinsr
With the recent updates to the Mac systems, there has risen some compatibility issues with different versions of iPhoto and Photos (the replacement of iPhoto). This, coupled with the growing size of pictures is a good reason to switch to Google Photos. Google Photos gives you unlimited space online to store and manage your photos….
KMS Network anomaly on 9/1 post-mortem
Bycollinsr
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…
Help Desk report for April, 2011
Bycollinsr
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…
Thunderbird Help Sheet now available
Bycollinsr
A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.