Help Desk Report 12 Apr 2021 – 18 Apr 2021
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…
I’m installed a piece of software simply called Online Grades. It allows a teacher to post their gradebook directly from Easy Grade Pro to the web. I’ll be adding a link for students off of their MyCatPage to log them automatically into Online Grades, so you do not have to worry about distributing the student’s…
I get several requests a day to unblock a website. For those that do have an educational value I unblock them as soon as I can. Some have no educational value and do not get unblocked. Why are sites filtered? Congress passed the Child Online Protection Act, which became effective in April of 2000. To…
Powerwashing a Chromebook.
