Help desk report for 15 Mar 2021 – 21 Mar 2021

Laptop and Desktop computers now use Google for logging in The new Macs will use your Kenton City Schools Google account for sign in. After the machine is turned on, you will be greeted with the Google log in screen. Use your complete email address and school password to sign in. Troubleshooting: The log in…
The printer/copier is kcs-copier There is only one printer that you need to worry about, kcs-copier. You can print to that copier and pick up your print job from any building in the district. You no longer have to select the destination copier, the printout will come from whichever copier you sign into with your…
The Internet Firewall/Web Filtering/SPAM Filtering machine has been moved to a faster machine to increase reliability. Since the move (three weeks ago) there has only been approximately 10 minutes total of downtime. I’ve written some software to keep track of downtime of the various servers in the district and Internet connectivity. You can see the…
This year, for the new staff bootcamp, I put together a self guided tour of the technology available at Kenton City Schools. I thought others may be interested in it, so here is a link to the presentation. ⚠ Be forewarned, I talk at the start, so you may want to turn down your speakers….
In the beginning, there was the Google Drive app. It ran on your laptop or desktop, syncing your Google Drive files to a folder. For personal Google accounts, the Google Drive app was replaced with Google Drive Backup & Sync while Google Drive File Stream was used for corporate and education accounts. Because Google is…
Edit: Updated graphics as of December 2020. Previously, Google had given school districts and other organizations the ability to filter search results and Youtube. Unfortunately, there are some organizations that were using this ability to spy on the users for marketing purposes, so Google is now forcing all searches and Youtube to go over SSL,…