Help desk report for 15 Mar 2021 – 21 Mar 2021

I get several requests a day to unblock a website. For those that do have an educational value I unblock them as soon as I can. Some have no educational value and do not get unblocked. Why are sites filtered? Congress passed the Child Online Protection Act, which became effective in April of 2000. To…
As some of you have noticed, some sites that use Flash in Google Chrome have been asking you to download Adobe Flash. The reason is that the major browsers have begun to deprecate Flash because of security and performance issues. This will be a pain for students that use websites with Flash content. The students…
As you may have seen, we’ve started converting machines older than 2006 into Google Chrome Browsers. These machines running Google Chrome are as fast as the Google Chromebooks, run Flash with sound, and are a great way to repurpose and use these older machines.
Workweek ohiomeansjobs.com is now working! Progress continues on the 1,150 laptops to be placed at Kenton Elementary School Wiring of HS office completed OL phone upgrade is continuing Thirteen Chromebooks repaired/sent for warranty work Help desk report
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…