Help desk report for 15 Mar 2021 – 21 Mar 2021

On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…
Helpdesk Report
Google has added the ability to schedule the sending of emails. This feature allows you to schedule when emails are sent, letting you compose the emails now while you are thinking about it without worry about a notification being sent to the receiver until the email is actually sent. Why schedule? Work-life balance and mental…
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…