Help Desk Report 22 Mar 2021 – 28 Mar 2021

When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…
Edit: Updated graphics as of December 2020. Previously, Google had given school districts and other organizations the ability to filter search results and Youtube. Unfortunately, there are some organizations that were using this ability to spy on the users for marketing purposes, so Google is now forcing all searches and Youtube to go over SSL,…
Application Updates and Installs Datalink Firefox Flash Libreoffice Google Chrome Help Desk Report
Teachers, here are some notes about ProgressBook for you. ParentAccess I just found out that ParentAccess was turned off over the summer by WOCO. I enabled it in the evening on 8/19/2020 so students and parents should now be able to log in. Google Classroom Sync As you are adding assignments in Google Classroom, please…
There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…