Help Desk Report 22 Mar 2021 – 28 Mar 2021

The last update in Google Chrome has caused some issues with the desktops and print preview. When you go to print in chrome the preview will look like this. If you click print it will go thorough as normal. This is a flaw in chrome and they will hopefully issue a fix in the next few…
Tech Department Notes The district is now 1:1 with devices in grades K-12. K-6 classrooms now have a computer for each student. There is still work to do on the logistics of using the technology. The department is in the process of purchasing Reflector licenses for the computers in the district that are used with…
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…
Thank you for taking the time out of your busy day to complete the survey for me. I will be using these results along with a student survey to examine what is going well and help address issues in technology usage. In today’s world, a technically literate society is now a requirement. The personal computer…
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…