Help desk report 10/8/15 – 10/14/15

Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
Powerwashing a Chromebook.
For the 2017-2018 school year Braxton Walters will be assisting the technology department. He is a student at Kenton High School, having deferred graduation for 2017. Mr. Walters will be formally introduced during the teacher work day on August 14th, but he may be working in your classroom before then.
Laptop and Desktop computers now use Google for logging in The new Macs will use your Kenton City Schools Google account for sign in. After the machine is turned on, you will be greeted with the Google log in screen. Use your complete email address and school password to sign in. Troubleshooting: The log in…
Setting up Chrome on the laptop and desktop There are a few steps that you’ll want to complete to get going with Google Chrome: Putting the icon on your dock, signing in to sync, and setting Google Chrome as your default browser. Once you’ve completed those steps, Chrome will sync your bookmarks and passwords. These…