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Help Desk report for April, 2011

Bycollinsr

YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…

Computer Troubleshooting

Bycollinsr

Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…

Installing the new Cricut software on your Macbook

Installing the new Cricut software on your Macbook

Bycollinsr

The new Cricut software can be installed on your Macbook without the administrator password. Download the application from Cricut and it will show a window to drag the Cricut application to Applications. This will not work. To install the application it needs to be put in your Applications folder, not the machine’s. Using the Go menu at…

Every teacher has a substitute teacher Google account created

Every teacher has a substitute teacher Google account created

Bycollinsr

Every teacher has a Google account created that can be used by their substitute teacher. This account allows the teacher to share files with the substitute teacher and also communicate through email with the teacher. You will want to place this information in your substitute teacher folder, along with any directions on how you want…

PC Routers at HC and ES

Bycollinsr

Over Spring Break I installed (re-purposed) the old mail and web server as squid caching servers for Hardin Central and Espy. By putting this hardware it place it will: Take the load of routing off of the file servers. Transparently cache data in the buildings. What this means is when a person visits a site,…