Helpdesk report for 20 Sep, 2021 – 26 Sep, 2021

Google has released updates for Google Classroom. The updates include “question-driven discussions including debates and question-and-answer sessions. Teachers can now post a question, video, article or other content in Classroom, and ask students to answer the question or write a response. Teachers also have the option of allowing students to comment on each other’s responses.”…
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:
Software updates LibreOffice 5.1.3 Handbrake 0.10.5 x86_64 GoogleChrome 48.0.2564.109 OracleJava8 1.8.73.02 Firefox 38.6.1 AdobeFlashPlayer 20.0.0.306 Help desk report helpdesk_in_depth-Feb-4-Feb-10
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…