Helpdesk report for 20 Sep, 2021 – 26 Sep, 2021

I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
I get several requests a day to unblock a website. For those that do have an educational value I unblock them as soon as I can. Some have no educational value and do not get unblocked. Why are sites filtered? Congress passed the Child Online Protection Act, which became effective in April of 2000. To…
Application Updates and Installs Datalink Firefox Flash Libreoffice Google Chrome Help Desk Report
Software updates LibreOffice 5.1.3 Handbrake 0.10.5 x86_64 GoogleChrome 48.0.2564.109 OracleJava8 1.8.73.02 Firefox 38.6.1 AdobeFlashPlayer 20.0.0.306 Help desk report helpdesk_in_depth-Feb-4-Feb-10
Adobe offers Spark free to schools. What is Spark? It’s an online service that allows you to create graphics, webpages, or edit video, from any computer with a web browser. I used it to create the graphic above. All of the staff and students have accounts in Adobe Spark, and they can log in with…