Helpdesk Report for 13 Sep, 2021 – 19 Sep, 2021

This year, for the new staff bootcamp, I put together a self guided tour of the technology available at Kenton City Schools. I thought others may be interested in it, so here is a link to the presentation. ⚠ Be forewarned, I talk at the start, so you may want to turn down your speakers….
With the new copiers came new printer drivers, which are now being pushed out to machines. Macintosh desktops and laptops directions To verify you have the updates, run Managed Software Update. Managed Software Update will only work when you are on the school network, so for laptop users, you will not be able to complete…
As some of you have noticed, some sites that use Flash in Google Chrome have been asking you to download Adobe Flash. The reason is that the major browsers have begun to deprecate Flash because of security and performance issues. This will be a pain for students that use websites with Flash content. The students…
As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.
Adobe Shockwave to 12.1.9.160 Konica Bizhub Drivers for the color copiers for OS X 10.10 Google Drive to 1.24 Managed Software Update will automatically update the OS X machines at the login prompt, or you can follow the directions in this post to manually update.
In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will…