Helpdesk Report for 13 Sep, 2021 – 19 Sep, 2021

Laptop and Desktop computers now use Google for logging in The new Macs will use your Kenton City Schools Google account for sign in. After the machine is turned on, you will be greeted with the Google log in screen. Use your complete email address and school password to sign in. Troubleshooting: The log in…
Google Classroom Sync to GradeBook is now available for use. This tool will allow you to sync your grades in Google Classroom back to GradeBook without manual copying. It will be a big time savings for teachers grading in Google Classroom. The sync is a one time transfer and must be repeated for each assignment if…
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
With the new copiers came new printer drivers, which are now being pushed out to machines. Macintosh desktops and laptops directions To verify you have the updates, run Managed Software Update. Managed Software Update will only work when you are on the school network, so for laptop users, you will not be able to complete…
Signing in to Google Drive and accessing your files Any files that you work with on your Mac will need to be stored in your Google Drive. Files that are not stored in Google Drive are in danger of being lost if something happens to your computer. Once you sign in to Google Drive, your…