Help Desk Report for 23 Aug, 2021 – 29 Aug, 2021
Powerwashing a Chromebook.
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1613 2007/2008: 1734 2008/2009: 2240 2009/2010: 2578 2010/2011: 2594 Tags used Adobe, afp, appleworks, ARRA, calendar, camera, cellphone, chrome, contacts, copier, dasl, datalink, dhcp, dropbox, emac, email, fax, filemanagement, filter, firefox, flash, gallery, googleapps, googledocs, googleforms, harddrive, hp2420, hp3005, hp4100, ibook, imac, imacg3, installation, interims, internet, inventory, ios, ipodtouch,…
Help Desk Report
In March and April a student technology survey was sent home to completed by the students and parents to help the district gauge where we are with home technology. Six hundred and fifty responses were received, allowing a confidence interval of 3.1 at a 95% confidence level (survey results are +-3.1%). Preliminary results: Homes with…
