Help Desk Report 26 Apr 2021 – 2 May 2021
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Shortening web addresses with go.kcs.me
A URL shortener is a service that takes a long web address and makes it shorter and easier to share. If you’ve every used or seen bit.ly or tinyurl.com, you’ve used an URL shortener. I had written an URL shortener several years ago, and remnants of it still exist under kcs.me. It worked ok, but…
Is the site down?
I’ve started to collect the status pages for the various services used at Kenton City Schools. You can see all of the status pages, including Kenton City Schools’ technology status at the following address: https://go.kcs.me/status The page is also available on the technology department’s website at https://tech.kentoncityschools.org. This is another tool for you to use…
Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Using the televisions at the HS and MS
I’ll be updating this page throughout the year with tips and tricks. If you have a question or comment, check the page to see if it has already been added. Last updated: 2021-08-20 Initial set up – set resolution The first time you plug the TVs into your Macbook, you will need to set the…