Help Desk Report 17 May 2021 – 23 May 2021

Latest updates

Bycollinsr January 7, 2009

The Internet Firewall/Web Filtering/SPAM Filtering machine has been moved to a faster machine to increase reliability. Since the move (three weeks ago) there has only been approximately 10 minutes total of downtime. I’ve written some software to keep track of downtime of the various servers in the district and Internet connectivity. You can see the…

KCS Tech

Online access to student grades

Bycollinsr January 3, 2007

I’m installed a piece of software simply called Online Grades. It allows a teacher to post their gradebook directly from Easy Grade Pro to the web. I’ll be adding a link for students off of their MyCatPage to log them automatically into Online Grades, so you do not have to worry about distributing the student’s…

KCS Tech

Poster printing for the classroom

Bydeanj October 19, 2017October 31, 2017

Guarded by the sacred Yoda statue is the HP Design Jet T520 24in wide format printer. With it, we can print documents up to 24″ wide by 36″ long. To have a document turned into a poster send an email to [email protected] and attach the document you would like to be printed (PDF”s preferred), number of copies,…

KCS Tech

Post-mortem on April 16th downtime

Bycollinsr April 17, 2015

On April 16th I was investigating issues with the Internet Gateway and decided to run the update and let it reboot. This procedure should have resulted in less than 5 minutes of downtime. But alas, this was not the case. A corruption of the config file caused the machine to not start back up. It…

KCS Tech

Helpdesk report for 11 Jan 2021 – 17 Jan 2021

Bycollinsr January 19, 2021January 19, 2021

Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:

KCS Tech

Technology Survey Results – Chapter 1

Bycollinsr February 8, 2006

Thank you for taking the time out of your busy day to complete the survey for me. I will be using these results along with a student survey to examine what is going well and help address issues in technology usage. In today’s world, a technically literate society is now a requirement. The personal computer…

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