Help Desk Report 17 May 2021 – 23 May 2021
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Google has just made the Google Drive application (not website) more confusing
In the beginning, there was the Google Drive app. It ran on your laptop or desktop, syncing your Google Drive files to a folder. For personal Google accounts, the Google Drive app was replaced with Google Drive Backup & Sync while Google Drive File Stream was used for corporate and education accounts. Because Google is…
Students and their Chrome Extensions – Why are my students getting weird popups and having issues?
As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.
Printing and copying through Papercut
The process of printing and copying with the copiers is now changed. Staff will use the copier pin that was sent to their email, while students will use their student ID #. Students are limited to ~20 pages a week, which will probably need to be adjusted as the year progresses. To begin, you will…
Upcoming technology changes for the teachers of KCS
There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…