Help Desk Report 17 May 2021 – 23 May 2021

Application Updates and Installs Google Drive Adobe Flash Player Help Desk Report
All Class Google Groups should be updated now, and old groups deleted. If you want to check your groups, you can go to http://groups.kentoncityschools.org and click on My Groups. If any of your class groups do not have you listed as an owner, let me know.
A URL shortener is a service that takes a long web address and makes it shorter and easier to share. If you’ve every used or seen bit.ly or tinyurl.com, you’ve used an URL shortener. I had written an URL shortener several years ago, and remnants of it still exist under kcs.me. It worked ok, but…
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…
A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.