Help Desk Report 10 May 2021 – 16 May 2021

The Internet Firewall/Web Filtering/SPAM Filtering machine has been moved to a faster machine to increase reliability. Since the move (three weeks ago) there has only been approximately 10 minutes total of downtime. I’ve written some software to keep track of downtime of the various servers in the district and Internet connectivity. You can see the…
All Class Google Groups should be updated now, and old groups deleted. If you want to check your groups, you can go to http://groups.kentoncityschools.org and click on My Groups. If any of your class groups do not have you listed as an owner, let me know.
Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
Screencastify is offering free unlimited accounts to the staff! Directions are available on the Free Internet Services Info page. Staff, check out Internet Resources for even more resources!
Each building has a Google Group that contains all of the staff and students in that building. They are now updated with the current staff and student members of the respective building: Kenton Elementary School – [email protected] Kenton High School – [email protected] Kenton Middle School – [email protected] I’m still trying to straighten out the permissions,…
Application Updates and Installs Datalink Firefox Flash Libreoffice Google Chrome Help Desk Report