Help Desk Report 10 May 2021 – 16 May 2021

Every desktop computer hooked to a projector or TV has a new 4K IPEVO document camera attached to it. The cameras can be used as a document camera or as a webcam for virtual meetings or creating screencasts. Using the document camera The software to use the IPEVO camera as a document camera is automatically…
Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
The last update in Google Chrome has caused some issues with the desktops and print preview. When you go to print in chrome the preview will look like this. If you click print it will go thorough as normal. This is a flaw in chrome and they will hopefully issue a fix in the next few…
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021: