Help Desk Report 19 Apr 2021 – 25 Apr 2021

KCS Tech

New OS X software installs for 8/31/15

Bycollinsr August 31, 2015

Adobe Shockwave to 12.1.9.160 Konica Bizhub Drivers for the color copiers for OS X 10.10 Google Drive to 1.24 Managed Software Update will automatically update the OS X machines at the login prompt, or you can follow the directions in this post to manually update.

KCS Tech

Help Desk Report for 8/27 – 9/2

Bycollinsr September 3, 2015

KCS Tech

How to powerwash a Chromebook

Bycollinsr October 31, 2018July 16, 2019

Powerwashing a Chromebook.

KCS Tech

Upcoming technology changes for the teachers of KCS

Bycollinsr September 21, 2021September 21, 2021

There are three big changes coming up for teachers of KCS. Once the new technology is in place, we’ll be scheduling PD classes on moving forward! I don’t have a timeline for the changes, it is dependent on when Apple will release the new computer models and how quickly they can be shipped. Hardware Desktop…

KCS Tech

Help Desk Report 10 May 2021 – 16 May 2021

Bysysadmin May 18, 2021May 18, 2021

KCS Tech

Internet troubleshooting help

Bycollinsr December 15, 2020December 15, 2020

I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…

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