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Help Desk report for February, 2011
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1613 2007/2008: 1734 2008/2009: 2240 2009/2010: 2578 2010/2011: 2594 Tags used Adobe, afp, appleworks, ARRA, calendar, camera, cellphone, chrome, contacts, copier, dasl, datalink, dhcp, dropbox, emac, email, fax, filemanagement, filter, firefox, flash, gallery, googleapps, googledocs, googleforms, harddrive, hp2420, hp3005, hp4100, ibook, imac, imacg3, installation, interims, internet, inventory, ios, ipodtouch,…
Substitute teacher accounts
I’ve created sub accounts for the teachers at Kenton City Schools. There are two accounts, one for computer access and one for Google access. This means teachers can share materials with their sub account in Google Drive, and the substitute teacher will be able to access them. The sub accounts also have access to GMail,…
Free Screencastify Ultimated upgrade
Screencastify is offering free unlimited accounts to the staff! Directions are available on the Free Internet Services Info page. Staff, check out Internet Resources for even more resources!
Texting the Help Desk, Tech Alerts, and Using the Help Desk
Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….
Help desk email address
The old email addresses you may be using for the help desk no longer work. The correct email address for the help desk is [email protected] can use it from any device, although we prefer it when the email comes from your school account so we can identify who you are. 🙂
