Helpdesk report for 11 Jan 2021 – 17 Jan 2021
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:
As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.
The old email addresses you may be using for the help desk no longer work. The correct email address for the help desk is [email protected] can use it from any device, although we prefer it when the email comes from your school account so we can identify who you are. 🙂
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…
Google has released updates for Google Classroom. The updates include “question-driven discussions including debates and question-and-answer sessions. Teachers can now post a question, video, article or other content in Classroom, and ask students to answer the question or write a response. Teachers also have the option of allowing students to comment on each other’s responses.”…
In the next few days the students of Kenton City Schools will be bringing home a technology survey. The survey consists of two pages, the first page is to be completed by each household once, while the second page is to be completed by the student (with assistance if need be). The data collected will…