Helpdesk report for 11 Jan 2021 – 17 Jan 2021
Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:
A help sheet on setting up Mozilla Thunderbird for email is now available at http://kcs.me/kdr. Thunderbird is completely unsupported software. Feel free to use it but any Help Desk Requests on its use will not be completed.
The snow on Friday wasn’t an issue with the KCS tech, however, the thunderstorms and lightening on Sunday night were. Here is a recap of what happened: Fiber connection to WOCO went down. This connection was pretty much down starting around midnight until 6:45am Monday morning. Because of this, the Kenton City Schools website was…
In March and April a student technology survey was sent home to completed by the students and parents to help the district gauge where we are with home technology. Six hundred and fifty responses were received, allowing a confidence interval of 3.1 at a 95% confidence level (survey results are +-3.1%). Preliminary results: Homes with…
The directions for Chromebook repairs for KHS and KMS are now available. Please let me know if there are any issues or concerns.
