Helpdesk report for 11 Jan 2021 – 17 Jan 2021

Bycollinsr

Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:

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Texting the Help Desk, Tech Alerts, and Using the Help Desk

Bycollinsr

Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….

Websites and Adobe Flash

Websites and Adobe Flash

Bycollinsr

As some of you have noticed, some sites that use Flash in Google Chrome have been asking you to download Adobe  Flash. The reason is that the major browsers have begun to deprecate Flash because of security and performance issues. This will be a pain for students that use websites with Flash content. The students…