Help Desk Year in Review 2017
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
As some of you have noticed, some sites that use Flash in Google Chrome have been asking you to download Adobe Flash. The reason is that the major browsers have begun to deprecate Flash because of security and performance issues. This will be a pain for students that use websites with Flash content. The students…
Here is a list of upcoming classes being offered at Northwood. Click here to register. If you have any questions, let me know! WEDNESDAY CLASSES, 3:45PM TO 4:45PM: 1/24/18 Gmail tips & tricks Gmail can be used as a powerful organizer, this class will cover several tips and tricks that you can use with Gmail. 2/7/18…
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
I thought I would send out a quick refresher on the names of the most used software packages through WOCO. Since it is the start of the new year, it’s as good as time as any to reference the services by their correct names. DASL – Previously called DSL, no product has been called DASL for…
On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
The old email addresses you may be using for the help desk no longer work. The correct email address for the help desk is [email protected] can use it from any device, although we prefer it when the email comes from your school account so we can identify who you are. 🙂