Help Desk Year in Review 2017
Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:
On the survey participants were asked to answer the following question: What needs to change in regards to technology and technology access in the Kenton City School District? How would you recommend enacting this change? I’m going to highlight a few of the responses and try to clear up some problems and misconceptions:
By now, you’ve probably seen this message when you go to print: I’ve set up Papercut’s Mobility server to replace Google Cloudprint. What does that mean for you? It means, to print, you’ll now select kcs-copier from the list: You will have to sign in to Papercut Mobility Print the first time you use it….
The new Cricut software can be installed on your Macbook without the administrator password. Download the application from Cricut and it will show a window to drag the Cricut application to Applications. This will not work. To install the application it needs to be put in your Applications folder, not the machine’s. Using the Go menu at…
I’ve created sub accounts for the teachers at Kenton City Schools. There are two accounts, one for computer access and one for Google access. This means teachers can share materials with their sub account in Google Drive, and the substitute teacher will be able to access them. The sub accounts also have access to GMail,…
Google Classroom Sync to GradeBook is now available for use. This tool will allow you to sync your grades in Google Classroom back to GradeBook without manual copying. It will be a big time savings for teachers grading in Google Classroom. The sync is a one time transfer and must be repeated for each assignment if…