Help Desk Year in Review 2017

Bycollinsr

Freshdesk put together a cool little video showing statistics of Kenton City School’s use of the Help Desk:

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Approving Youtube videos

Bycollinsr

Edit: Updated graphics as of December 2020. Previously, Google had given school districts and other organizations the ability to filter search results and Youtube. Unfortunately, there are some organizations that were using this ability to spy on the users for marketing purposes, so Google is now forcing all searches and Youtube to go over SSL,…

Texting the Help Desk, Tech Alerts, and Using the Help Desk

Bycollinsr

Three new pages have been created to help the technology department help you with the integration and resolution of technology issues in the district: Learn how to text Help Desk Requests from your cellphone. Sign up to receive technology alerts! You’ll no longer be out of the loop with building or district wide technology issues….

Is the site down?

Is the site down?

Bycollinsr

I’ve started to collect the status pages for the various services used at Kenton City Schools. You can see all of the status pages, including Kenton City Schools’ technology status at the following address: https://go.kcs.me/status The page is also available on the technology department’s website at https://tech.kentoncityschools.org. This is another tool for you to use…