Helpdesk report for 9/24/15 – 9/30/15
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? Printing reminder – print to kcs-copier
The printer/copier is kcs-copier There is only one printer that you need to worry about, kcs-copier. You can print to that copier and pick up your print job from any building in the district. You no longer have to select the destination copier, the printout will come from whichever copier you sign into with your…
Internet troubleshooting help
I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
RAZ Kids, no sound on Chromebook.
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
Template migration to the new Google Drive Template Gallery
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…
Every teacher has a substitute teacher Google account created
Every teacher has a Google account created that can be used by their substitute teacher. This account allows the teacher to share files with the substitute teacher and also communicate through email with the teacher. You will want to place this information in your substitute teacher folder, along with any directions on how you want…
