Security made simple
Courtesy of Roger Saffle, Highland Local Schools 🙂
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Fixing student issues with watching Youtube
Youtube access at school is filtered, but teachers can approve videos for students. The problem arises when students are using a brand account instead of their Kenton City Schools’ account. Google is phasing out brand accounts which will fix this issue, but until then, the student will need to switch Youtube back to their KCS…
Fixing “The selected printer is not available or not installed correctly”
UPDATE (2019-08-02): There is a simpler way of fixing this. Go to Apple Menu -> System Preferences Click on Printers. Click on Default Printer Select another printer as your default. Ignore these following directions These were my original directions on fixing the issue. There is an issue with the new copiers, Google Cloudprint, and Google Chrome where…
Taking screenshots for tech support
Here’s a tip to help us better support you and your students. When sending in a screenshot, take a screenshot of the entire screen. vs The latter tells us a lot more about the state of the computer. For example, the first shot doesn’t include the address of the web page. If you want to…
Beware of scammers!
It seems that every month or so some scammer on the internet gets the bright idea of send emails to staff members. The scammer usually tries to impersonate a principal or the superintendent. This scamming technique is called a phishing attack. The attacker will try to get you to do something, and make it seems…