Help Desk Report 3 May 2021 – 9 May 2021
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RAZ Kids, no sound on Chromebook.
To fix the issue of Reading A-Z kids having no sound is coming out of the computer when it should be reading the book to the student follow these steps. From the Chrome window click on the 3 dot menu as shown below and select settings. Next Click on the install buttons for “Proprietary Codecs”…
Increased security of school data on your smartphone
You may have noticed some additional restrictions on your smartphone regarding using your school Google account on your phone. A side effect of setting up Android apps on Chromebooks was the implementation of restrictions before you can use your school Google account on the phone. iPhone users The Google apps (Gmail, Google Calendar, Drive, etc.)…
Template migration to the new Google Drive Template Gallery
On February 15, 2017, Google will be transitioning to the new template gallery. If you are using any templates with Google Docs, Sheets, or Slides, you will need to submit them to the new gallery for students to use. The process is, to say the least, convoluted. Find your templates to transfer Visit https://drive.google.com/a/kentoncityschools.org/templates to see…