Help Desk Report 3 May 2021 – 9 May 2021

I’ve put together a help sheet for you to follow when you or your students are having issues on the internet or with a particular website. At the beginning of the page is a check list, tasks to be completed before submitting a help desk request. The most important step is to check the…
Eric has put up a series of videos to help you get the most out of Google Meet. Google Hangouts Meet is an easy but powerful tool for video conferencing. With Meet you can connect with other people using any device including a PC, Mac, Chromebook, smart phone, or tablet. While in the video conference you can…
Here are the steps to switch to Google Drive File Stream. You will need to re-create any shortcuts you have made to your Dock or in the Finder windows to point to the new location in your Google Drive File Stream. Once completed, you will have the Google Drive icon on your Desktop. From there…
Google Classroom Sync to GradeBook is now available for use. This tool will allow you to sync your grades in Google Classroom back to GradeBook without manual copying. It will be a big time savings for teachers grading in Google Classroom. The sync is a one time transfer and must be repeated for each assignment if…
Here are a few troubleshooting tips that you can complete yourself when you are having computer issues: 1. Restart the computer. This does not mean holding in the power button until it turns off, it means to go to the Apple Menu and select Restart Computer. This simple process fixes a majority of problem. Please…
All Class Google Groups should be updated now, and old groups deleted. If you want to check your groups, you can go to http://groups.kentoncityschools.org and click on My Groups. If any of your class groups do not have you listed as an owner, let me know.