Help desk report for 8 Mar 2021 – 14 Mar 2021

Adobe Shockwave to 12.1.9.160 Konica Bizhub Drivers for the color copiers for OS X 10.10 Google Drive to 1.24 Managed Software Update will automatically update the OS X machines at the login prompt, or you can follow the directions in this post to manually update.
The process of printing and copying with the copiers is now changed. Staff will use the copier pin that was sent to their email, while students will use their student ID #. Students are limited to ~20 pages a week, which will probably need to be adjusted as the year progresses. To begin, you will…
Setting up Chrome on the laptop and desktop There are a few steps that you’ll want to complete to get going with Google Chrome: Putting the icon on your dock, signing in to sync, and setting Google Chrome as your default browser. Once you’ve completed those steps, Chrome will sync your bookmarks and passwords. These…
The following applications have been updated: Google Chrome Adobe Flash Firefox ESR Your machine will automatically update at the log in screen. If Managed Software Update pops up, click the install button to install the updates. Apple provided software is also updated.
Google has released updates for Google Classroom. The updates include “question-driven discussions including debates and question-and-answer sessions. Teachers can now post a question, video, article or other content in Classroom, and ask students to answer the question or write a response. Teachers also have the option of allowing students to comment on each other’s responses.”…
In March and April a student technology survey was sent home to completed by the students and parents to help the district gauge where we are with home technology. Six hundred and fifty responses were received, allowing a confidence interval of 3.1 at a 95% confidence level (survey results are +-3.1%). Preliminary results: Homes with…