Help desk report for 8 Mar 2021 – 14 Mar 2021

Here is the help desk ticket report for 11 Jan 2021 – 17 Jan 2021:
Every teacher has a Google account created that can be used by their substitute teacher. This account allows the teacher to share files with the substitute teacher and also communicate through email with the teacher. You will want to place this information in your substitute teacher folder, along with any directions on how you want…
Powerwashing a Chromebook.
The last update in Google Chrome has caused some issues with the desktops and print preview. When you go to print in chrome the preview will look like this. If you click print it will go thorough as normal. This is a flaw in chrome and they will hopefully issue a fix in the next few…
As you may have seen, we’ve started converting machines older than 2006 into Google Chrome Browsers. These machines running Google Chrome are as fast as the Google Chromebooks, run Flash with sound, and are a great way to repurpose and use these older machines.
I thought I would send out a quick refresher on the names of the most used software packages through WOCO. Since it is the start of the new year, it’s as good as time as any to reference the services by their correct names. DASL – Previously called DSL, no product has been called DASL for…