Technology report 11/12/15 – 11/18/15
Helpdesk Report
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Atomic Learning – Online Tutorials
Bycollinsr
The WILD Wednesday course for November 16th will be: How to use Atomic Learning Atomic Learning provides literally thousands of movie tutorials on using the software already on your machine, including Microsoft Word and PowerPoint. This course will show you how to access the tutorials and how you may use them in your classroom. About…
Post-mortem on April 16th downtime
Bycollinsr
On April 16th I was investigating issues with the Internet Gateway and decided to run the update and let it reboot. This procedure should have resulted in less than 5 minutes of downtime. But alas, this was not the case. A corruption of the config file caused the machine to not start back up. It…
Storm technology update
Bycollinsr
The snow on Friday wasn’t an issue with the KCS tech, however, the thunderstorms and lightening on Sunday night were. Here is a recap of what happened: Fiber connection to WOCO went down. This connection was pretty much down starting around midnight until 6:45am Monday morning. Because of this, the Kenton City Schools website was…
Help Desk report for April, 2011
Bycollinsr
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 2127 2007/2008: 2169 2008/2009: 2776 2009/2010: 3243 2010/2011: 3235 Tags used adobe, afp, ARRA, budget, cafeteria, camera, certificates, copier, dasl, display, dns, dvd, dvr, emac, email, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, google, googledocs, googleforms, harddrive, hp2420, hp4050, hp4100, ibook, ical, ie, iep, imacg3, imovie, installation, internet,…