Technology report 11/12/15 – 11/18/15
Helpdesk Report

As the students learn to use their Chromebooks, they find the Chrome Webstore and start installing everything under the sun.
When disaster strikes with technology, it usually disrupts communications. This makes it harder to keep people up to date on the status of the downtime. Then as I’m trying to fix the problem, every text or phone call slows down the repair as I respond to requests for updates. When planning a technology alert system,…
This morning at 9:21 we received our first help desk ticket that something wasn’t quite right with using the Internet at Kenton Middle School. The second request came at 9:36, after which I posted the first message to @kcsmstech alerting users to the issue. There was still connectivity, that’s why our monitoring system didn’t register…
Eric has put up a series of videos to help you get the most out of Google Meet. Google Hangouts MeetĀ is an easy but powerful tool forĀ video conferencing. With Meet you can connect with other people using any device including a PC, Mac, Chromebook, smart phone, or tablet. While in the video conference you can…
YTD Requests (2006/2007 – 2010/2011) 2006/2007: 1913 2007/2008: 1922 2008/2009: 2538 2009/2010: 2891 2010/2011: 2934 Tags used .2, adobereader, afp, alumni, ARRA, backups, battery, bookmarks, cafeteria, calendar, camera, chrome, copier, dasl, datalink, dns, dropbox, dvd, easygradepro, emac, email, esber, excel, fax, filemakerpro, filemanagement, filter, filtering, firefox, flash, fonts, gallery, garageband, googledocs, googleforms, gradecard, graphics, helpdesk,…